OK I have sent him a message. If being new makes me a troll, I want to re-iterate how unwelcome you are making me feel.
I had a few honest questions and my criticism about communication was meant to be constructive and not mean. I only want good things for the project I like and use the site and have GBT.
But you didn't say what was wrong with the criticism, you said I'm a troll because I'm brand new. I actually care about your project enough to make an account!

EDIT: Thank you for your help philakone. I'm not worried about this issue everything is fine. I just had honest questions and felt jumped on. I really appreciate your kindness.