It says this in the ANN:
"****Note**** This is an announcement thread only. It may or may not be monitored by the ionomy.com team. If you would like to discuss ion, ionomy.com, or talk directly to the team and developers to call them scammers, please join us on our slack channel. Automatic invites are available at slack.ionomy.com, or by contacting us at support.ionomy.com****NOTE****"
So I wouldn't hold your breath for responses here. Head over to Slack if you want to engage them in real time.
http://slack.ionomy.comCould you just please tell them to post it here. Or ask them and post it here yourself. Making people go to some chatroom to ask simple questions that should be answered publicly for everyone to see - that's just one of many red flags.