I'm afraid that you're right. Last Update on NEWS section was 04/22. It looks like CARD LOADING with set limit of 100USD/EUR is not working. I loaded my card on Saturday but funds has been debited from my wallet but not credited to card. Tried contacting support but received universal copy/paste reply without any solution. Withdraw all my funds and this cost me $70. Also still missing 100EUR loaded to card so in total nearly $200 damages. I don't think that I or anyone else will be using this service soon.