Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
kamizie
on 21/01/2013, 00:41:57 UTC
Hello Yankee,

Please check 2 orders below, I think Rachel sent this ticket to you. Please review and give me a solution.
I think the problem is the amount after subtract fee have 4 decimal places when vouchx only support 2 decimal places.

Order ID   
Quote ID   9a32bcae-e3ec-4f2c-92a4-662058f21fc1
Event ID   1e70f0d8-03d6-497c-82ad-87001cec144a

Order ID   a3cfd0ef-3bd3-4454-a0b5-0d62cc932cfe
Quote ID   2f188fed-cd79-4160-9952-a77ead8276e4
Event ID   06a3f88e-bc02-4de1-8ed5-247930651c8a

2 orders said completed but they didn't credit to my account. I know it because the email response from your system tell you are sufficient funds.

Order ID   ee509cc8-8906-4a50-a3e7-587254586122
Quote ID   e55ed608-b2a9-4327-bd63-4613653dd7a2
Event ID   be9cd261-1c72-411a-aa0b-43791ea95dc4

Order ID   77ef25a3-0261-4d2d-8f04-bc98b90cc3a2
Quote ID   266f55e1-3a55-4bed-a24d-ebe7c9055308
Event ID   9d8f4e9c-b698-4da7-9355-42e51a9414e1


Thanks a lot for any assistance.

How about my order. It took 5 days. Can you refund or will complete order soon? I can't wait longer.