Hi,
I transferred some btc from my e-coin account but I haven't received it yet. The amount has been deducted from my account. Please, check it. Also sent an email to your support.
have you clicked the link in the confirmation e-mail?
is the transaction showing on blockchain yet?
best to talk to support
I did. The amount has been deducted from my account. But even the transaction info hasn't been showed on the statement. Hope you guys solve this quickly. It's so frustrating to have a problem on every transaction.