Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
simplelife7
on 22/01/2013, 11:41:51 UTC
Hey, I got an errer:

OrderID: baa0e631-ee8e-46e3-b5e5-a03301f1a70f
EventID: f64b9ca8-0952-448b-9cc4-0dff32425d90
DestAccount: XXXXXX
QuoteID: 76678ba9-a71e-4907-9b5f-d5d5336317af
User: SYSTEM
DestExchange: virwox
eventtype: Order executed
EventSentAt: 1358804775.74
APIResponse: ERROR - Could not connect -
FundsSent: XXXX USD

I sent an e-mail to Virwox and they sent an e-mail to your support, which I got a cc of:

"Hello Bitinstant Support,

 

we have just been the victim of another DDOS attack, which is the reason why this payment has failed. Can you just reexecute it, that should fix it."

Please help! I've used BitInstant before without a problem, it was only when using Virwox that this happened. I trust BitInstant to help Smiley