I have pasted a copy of the email I received from Rachel with the Order number provided by your service.
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Hi Ira,

This order failed to connect to coinapult. Could you push this through
on your end? I've cc'd the customer in case you need any additional
information.

Order ID: 9d314c84-ea5a-48dc-a19f-8c8da48df630

Thanks,

Rachel