Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
Yankee (BitInstant)
on 24/01/2013, 18:21:39 UTC
-_-

This is almost laughable... The professional thing to do would be to obtain my PayPal information from my order information. I have provided you order id information and ticket numbers which with less than 5 minutes of work all contain the information you need to complete this tx (my PayPal address) and even posted my PayPal address in at least 1 post here in this thread dealing with you. Now you tell me in plain English that you haven't even looked at my order information (which I have posted more than once) and you cop an attitude with me when it's YOUR company that's made the mistake here.


Hey, no the professional thing to do would be to ask you which I did twice. There are two locations to give you a refund.

Refund = Sending funds back to the original location. Your original location is BTCe, if I had sent it there, you would have came back here and trolled me more.


Since you CLEARLY can't be bothered to leave your duties trolling the customers who keep your service alive here in the forum, here is my PayPal information, AGAIN: pagliacciproductionz@gmail.com

Most people would not call being active on their companies support thread trolling, but I guess you are different.

I sent $50 to your Paypal account. At this point, all your fees were refunded and I gave you extra money for your troubles.

OrderID   18c4bff8-cc0b-40bd-b563-dad855a78373

Good luck on your Bitcoin endeavors.

Charlie

Thanks for the quick service. And the explanation. I'm Btce chatadmin and so help others. So when I could cancel my code, was it caused by MtGox being out of reserves? How can you tell MtGox is out of reserves, and do you have an approximate ETA on the new improved version?

Should be only a few days. Ill keep you updated.