Okay, let me fill in some details. Throughout the last week I had to send in the same photo of my ID twice, after already submitting it last September, as their system repeatedly verified and unverified my account. At the time, I thought it was just a software glitch. Then, after waiting about a week for my funds to clear, they suspended my account before even trying to contact me, and cancelled those transactions. On the phone, I was led to believe that they wouldn't reinstate my account unless I sent them my latest bank statement going back 30 days, which I am not willing to do. At this point, even if I had confidence that they won't suspend my account again (and I have no such confidence), it would take another week for those funds to clear. Instead, I've wired the funds directly to MtGox. Hope that clears it up.