I'll get back to you once the actual refund process starts, which should be tomorrow.

All refund claims will go through me ( bejjan@scryptpool.com ) and will be verified with Novaexchange.

You'll need:

* TxID for atleast one deposit to your account at Novaexchange

* Email or username at Novaexchange

Once verified by Novaexchange and the donation balance is enough, your refund will be processed.

Best regards,
Bejjan