DEPOSIT ISSUES REGARDING SCRYPT.CC

Ive been recently gtting deposit issues in scrypt.cc the site that offers to mine bitcoins so easily and effectively , all was well before one month but my last months deposit didnt credit nd its almost 14 days since i deposited from my exchanger , i tried contacting the support but they never replied , even deleted my tickets. The last tie support responded was to one introductory ticket or something , they stopped replying after that , and now i am having deposit issues , it clearly shows deposited in the blockchain , but it has not been deposited in my account.

i saw some posts n here direct from scrypt.cc support , i would like to know if someone might help me with this issue , thank you .

the deposit details from the exchanger virwox is as follows,

Withdrawal
ID:   4020177
Amount:   0.38600000 BTC
Recipient:   Bitcoin Address 1LPgyY8BMfiSj5efpMSaV5BtEfUdSxQMja
Status:   Your withdrawal has been processed.
TXID:   a3e031a81d8e8b7eed39112de469e162d2f67d19c69046a7d32fe53fc8024c52
Created At:   2016-04-30 06:28:58
Processed At:   2016-05-01 11:02:19

i even mailed the exchanger which is originally supposed to be for second life linden dollars , they have never failed me in anyway , they repiled , the same as i doubted,
Hello,

you can see the transaction at https://blockchain.info/address/1LPgyY8BMfiSj5efpMSaV5BtEfUdSxQMja so it is clearly an issue of the receiver.

Greetings,

VirWoX Support

if someone would help me get the deposit or even tell me how to retrieve it it would be very helpful.