Post
Topic
Board Exchanges
Re: Bitstamp is holding my money for a two weeks already.
by
Slavec89
on 15/05/2016, 08:13:13 UTC
gentlemand
Mostly. Also I have transfered most part of my money from BTC-E, I think there is some way to check for that BTC address is belongs to Bitstamp.

marlboroza
Not the easiest and fastest solution. Hope that everything will resolve without lowyers and etc. But at the end, will do what I have to do.

crazyivan
Same as their KYC politics, nothing is clear.
Quote
After careful consideration, Bitstamp decided to terminate Your access to Your Account in accordance with our Terms of Use. Your account will be terminated from the date of this notice having been received by you. This notice shall be treated as having been served upon completion of the transmission of this email.

The decision to terminate your Account has been reached following a close examination of your recent account activity and information which you have provided. It is our view that any continuation of our relationship would not be appropriate at this time due to internal policies.

Bitcoins will be transferred only after conversion into a currency. Please prepare an exclusive USD balance on your Account so we can proceed with the payment reversal, costs withheld. Once an exclusive USD balance is prepared, please let us know, so we can proceed accordingly.

For more information, see our Terms of Use: https://www.bitstamp.net/terms-of-use/

*Email is inherently insecure and Bitstamp Limited is unable to guarantee the protection of your privacy as stipulated in our Privacy policy. If you send your documents to our email we invite you to encrypt your files using our PGP key, which you can download here: https://www.bitstamp.net/pgp_key/

Best regards,
Bitstamp Team



Also guys, from the last week, someone have receive email from their support email? Maybe they don't answer to everyone at all, and I am not special?