Post
Topic
Board Hardware
Re: [Announcement] Avalon ASIC Ships
by
PuertoLibre
on 28/01/2013, 21:12:08 UTC
1. since when are people under the impression bitsyncom = avalon-asic? they are two different sites with completely different purposes.

2. the support url is http://support.avalon-asic.com not the forum.bitsyn.com which I've retired about a month ago already...

As for new information, we are still dealing with the custom issues I've previously mentioned, but Jeff should receive his units within this week, and everything will be clear then.

All team member is running around deal with other issues like securing parts for next batch of orders and such, to put things in perspective we have cleaned the market of some certain parts like resistors and capacitors. We have to order directly from factories now, mountain of work to do.

to keep things interesting, here's a picture.
@ Bitsyncom

I don't want to waste your time. I certainly do not want you to become like Inaba trolling the forums. But a few things you could answer to alleviate the silence are:

!)Could you clarify what your role is with the Avalon Team?

!) What is the difference between Bitsyncom and Avalon? I thought Bitsyncom was hosting the official Avalon forums? (Which no one ever used)

!) What are the customs issues about? Are they severe issues? Be as specific as you can be so we have a realistic idea of what the wait time may be.

!) You mentioned you are shipping but we don't know what the shipping issues are and what they may mean for arrival times. Please inform us so we don't have to keep pestering you about it.

Could you give Gmaxwell (privately) a phone number you can be contacted at? I just realize we have no real way to contact you besides emails. If there is a panic, he can contact you for us. (Instead of having dozens and dozens of people all clogging your lines)

We really need something that none of the ASIC companies ever seem to provide. A regular daily update that takes a few minutes to tap out each day. Just this keeps the panic at bay. I am not asking you to engage trolls if you seriously don't have the time. But...At least type a line or two each day to give us an idea as to how the situation is evolving.