Actually think the issue might be due to where you are located, sometimes I found in the past with UK sites that there was lag as well.
Its a issue on multiple platforms as well. Each player can take 10 seconds plus to make a turn.
Lot of players time out, might be a good idea to get some player feedback in a site survey if this is new to you.
I'll inform the tech team on this matter.
Like previously mentioned we're monitoring most games and we haven't noticed anything out of the ordinary.
~Sandy