2) they said they would give jeff a tracking number, but haven't done that. apparently, difficulty with shipping/customs is causing problems...i agree that failure to at least address this issue is a problem.
aside from those 2 points, i think most people are annoyed with the lack of information rather than misinformation.
I just learned from Bitsyncom that tracking numbers aren't generated until they leave mainland China [i.e. Customs]. Then it is handed off to DHL which then generates the tracking number.