BitSynCom, he might not be a potential customer, but I am.  Myself and undoubtedly several hundred others are no doubt hanging on your every word in order to determine whether or not Avalon products are a legitimately worthy investment.  Except, your words in this post have definitely left a sour taste in our mouths.  But since you don't really care about that, allow me to speak more in terms you may understand.  

By marginalizing us, your potential investors, you are killing your business profits in the long term.  People are looking at your company's unprofessional communications and completely reversing their decision to buy Avalon ASICs.  You demand BTC only payments (which is almost understandable) and then claim no refunds (which is cause for concern) and finally offer "no proof."  I am sorry, but no wise person, and especially not myself, will invest hundreds upon hundreds of dollars in an unreleased product without a substantial amount of information.

Now is not the time to tell your potential customers to weather the storm of uncertainty.  To commit their valuable dollars to your project with nothing but complete faith in your word.  You can tease us with photographs or screenshots of cgminer but these are entirely insufficient.

BitSynCom, you can fix this. You undeniably have access to verifiable information, any sort of evidence which proves that these ASIC miners are in existence.  It's time to put your product in the spotlight, because as of now I'm not even flinching towards a buy button.  No one wants to risk so much when there are so many unknown variables. 

As clear as it is that you have not employed an effective customer service team or PR department, you must use such evidence to convince us of the quality of these products.  Many are worried that  they could be shipped a defective device and will be completely out of luck.  I do not blame them for thinking it, what help can a company be when it is unconcerned with complaints?  It seems like you simply want to take our money and run.  I have very little confidence in Avalon, because while you may indeed deliver what you claim to be a superior ASIC, I am not seeing the kind of company that I want to be dealing with for months and years to come.  

Ultimately I am not buying from the person who's claims are the best, I am buying from what I can judge most clearly and accurately, with my own two eyes.  If I see nothing convincing, I will gladly, happily take my investments elsewhere.

I am not a newb when it comes to running a business. My entire reason for even giving a shit about Bitcoin is the ASIC technology. I don't gamble, want items secretly in the mail, need to tip whores etc.