Quote from: bitcoinuser5654 on January 31, 2013, 12:31:50 AM

I've used bit instant successfully several times in the past and have just now ran into a bit of a problem with it. I went through the process like normal, deposited money through moneygram/zipzap. But I've yet to receive my coins and when I look up my QuoteID/OrderID, I see it says Order Execution Failed! I can look up my ZipZap Account # and see that they received the money just fine. A search showed me that people here have had the same problem and Yankee may have been some help.

I'm just hoping to expedite this recovery process here because... ain't nobody got time for that! I've already contacted support and have yet to receive a reply.

Try posting in the Official Newbie BitInstant Support Thread:

https://bitcointalk.org/index.php?topic=128314.0

You'll probably get a faster answer that way.