Just to counter all of the anger in this thread, I was able to get in touch with Quentin via email and have some questions answered.  I then prepared the appropriate documents and had them scanned/emailed to Quentin for approval.  A week later, I had an account with Virtual Processing Solutions and access to all accrued dividends, and of course future payouts.

I still haven't decided if I'm going to go with a paid upgrade or a free upgrade, but at the very least I have access to the assets that I originally purchased.