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Re: google authenticator problem on yobit help needed pleaseee!!!
by
dsattler
on 24/05/2016, 06:37:45 UTC
Did you backup your keys on Authenticator?

If you did, you can easily download the app again & sync your authenticator.
If not, you need to contact YoBit's support.

They'll help you reset it from the backend.

PS: YoBit's support is very bad, so good luck.

No i havent backed up. I had an emergency on my mobile thus i ddnt have chance to back anything up actually.
I cant find contact link on yobit tho. Support link directs me to create a ticket and i cant again cos i cant log in

Create a new account to send them a ticket. If you don't remember your username, maybe a btc address you used with them could help them to identify you. Good luck!