How will you recover the funds in case of a chargeback? Also, do you have any references to your so-called experience?
Yes we know that there is a risk for chargebacks, which is why we have our fees as well. The 20% chance of a chargeback is covered by our fees.
For references, please check my long post above, I've provided links to our old BTC talk thread from 2013 and also our facebook.
gmail account for your support?

That does not look really professional. Still, good luck.
Well, that depends on the point of view. sure we could change to
info@coindaddy.net but we've decided to keep it simple and use "ask coin daddy" as a personification.