"Unfortunately, I know of multiple companies with more than 100,000,000 users that have put their bitcoin integration on hold because there isn't enough current capacity in the Bitcoin network for their users to start using Bitcoin. Instead they are looking at options other than Bitcoin." -Roger Ver
The real question you should be asking, is who lied to these companies that Bitcoin can't handle their users?
How exactly would it be lying? BTC couldn't handle the tx capacity added from these users right now. Forcing them to engage in a bidding war with eachother for blockspace is not good business sense. It might be able to handle them in the future, but not right now, and the now is all that matters for these companies.
You are just guessing, Chopstick.
There is no real evidence that various companies could not figure out ways to develop on BTC if they wanted to... They do not want to incorporate bitcoin into their business because they want to create confusion and attempt to find their own way with their own private blockchains and other centralized systems.. any kind of discussion that bitcoin is crippled or debilitated is a distraction and not supported by any actual evidence (besides some people who know how to scream loudly about
shit that they make up non-evidentiary matters).