I am know sure what's happening but dutyfree.io has grown from a reliable cigarette merchant to a
We don't respond to customer queries and don't provide shipping proof company. It Already 1 carton was lost and they refuse to answer queries at all..
We don't respond to customer queries and don't provide shipping proof company. It Already 1 carton was lost and they refuse to answer queries at all..
As a nicotine addict with very little money to spare I'm starting to worry a lot too..
Yeah it's bad. Waiting is 1 thing, but not replying on mails is terrible. So whatever they reply, I will stick with cigspot. They answer mails quite fast.
And hopefully will do the same when they have grown.
From what I've read dutyfree has grown too much and the just don't care about 1 customer leaving.
How about you stop whining already?
WE CANNOT GUARANTEE DELIVERY FOR UNTRACKED PARCELS AND IT IS UP TO YOU TO PAY A TINY BIT EXTRA FOR THE TRACKING SERVICE - it's written all over on our website and we discussed this with you a million times. Sorry, but we can't keep on repeating the same thing over and over again over email.