Have tried support maybe three times and each time have received no response back. Presumed that the next message would be dealt with but responses seem to go how the responses here go. Sometimes they come in and respond to one question and leave,other times they respond to the last 10 all at once at the end of the week.
But support emails never have been answered,I wonder if its because I made mention of live support giving me the stone wall response.

They ran a stupid SNG that I really enjoyed and if it does not run Thursday I guess it is gone.
That was the day I caught it,so presuming it might right run then. Fingers crossed. Will not log off thinking it will be there in the morning!