Re: KRIP.TO a new automated trading platform for arbitrage between exchanges
Hi,
Emails should work as we see them being sent out and arriving in the mailboxes and we're using google for important emails. Please check your spam folder just in case if it ended up in there. Our domain krip.to could be unconventional to some filters i guess.
If the api doesn't work it is because either the wrong data has benn entered in or the permissions are not set correctly when creating the api key. We are working on a better error response system that will point out the issue and will be deployed shortly
Please try to create a fresh api key and follow our guides which offer step by step tutorials at https://kripto.zendesk.com/.
If you still have issue please send us an email or open a support ticket we'll be happy to help you resolve this.
Best regards,
Emails should work as we see them being sent out and arriving in the mailboxes and we're using google for important emails. Please check your spam folder just in case if it ended up in there. Our domain krip.to could be unconventional to some filters i guess.
If the api doesn't work it is because either the wrong data has benn entered in or the permissions are not set correctly when creating the api key. We are working on a better error response system that will point out the issue and will be deployed shortly
Please try to create a fresh api key and follow our guides which offer step by step tutorials at https://kripto.zendesk.com/.
If you still have issue please send us an email or open a support ticket we'll be happy to help you resolve this.
Best regards,
Yes, nothing in the spam folder. In fact, says my username doesn't even exists ?
The data that was entered was correct , along with correct permissions. It was re-entered multiple times w/ new data. I'm not going to re-create api keys a dozens of times to figure this out. Something is wrong on your end.
Thanks.