Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
Bullfrog6288
on 08/02/2013, 17:32:29 UTC
Hello Yankee,

I just attempted to execute a transfer from Dwolla to Mt.Gox and apparently the transaction has failed!

The funds were withdrawn from my Dwolla account, but weren’t transferred to my Mt.Gox account.

The same thing happened to me on my previous two transfers, but you guys sorted it out fairly quickly.

Order ID    3798fee7-1abf-4331-88cf-0e8440ee2c7b

Please help. 

Thanks,


~~~~~~~~~~~~~~~~~~~~
Good Morning Yankee,

It's been about 12 hours and my funds still haven't been deposited into Mt.Gox.

Order ID    3798fee7-1abf-4331-88cf-0e8440ee2c7b
Quote ID    ed511738-37ca-430e-8687-3a474ce6ad09
Event ID    ef1d7d32-d049-4b66-a3f4-ccc32174e06e

Will you please look into this for me?!?

Thanks




Hey Everyone,

I am happy to report that my transaction finally went through!

It unfortunately took about 17 hours or so for them to straighten it out and get me my funds, but thankfully everything turned out okay.

Thanks to Charlie, Rachel, Seth, and the rest of the support crew over at BitInstant.

Take Care,
Bullfrog6288