Please Mr. Yankee Push through:
Order ID a4428b65-48f9-4be9-9ad6-146d42bb9ec4
Quote ID 48c91963-884e-4fd8-bf71-9aaa27a83485
Event ID 03d30175-5d25-418f-bf09-77dbf3edb66a
Thanks
EDIT: Thanks that was quick
Hey, processed!
Hey All,
Please ignore this guy below.
I just need to point something out, like I do every day:
1- If your order fails, we always refund not only the fees but also the price difference if BTC went up.
This is a flat out lie. I've had several orders fail due to low reserves, demanded my fees back and got nothing every time. I didn't even consider asking for the BTC price difference, although I made it quite clear that I was pissed off due to price move during the outage.
Instead I got a "most people understand how our service works," implying it was my fault that the order failed, when I said you should at least warn people about not being able to fill orders.
Hey,
It's not a lie, however I do admit that sometimes we overlook orders that have processed after the window.
We have customers emailing us from orders from weeks ago that they need refunded.
If you have Order ID's that need to be refunded, PLEASE send me a PM RIGHT AWAY
Thanks