There's a lot to process it seems like.

I was waiting for a week for my first order to process and now a couple days with charlie and the support team for my second order. Give em some time and they'll get back to you.

Don't expect to get it right away on the weekends or within 24 hrs!. My experience and others I know here will say that the weekends are a little slower.. as they've processed all but one failed orders for us mon-fri. Good luck to everyone