downloaded and cant seem to enter private key
No idea what you mean with this...
If you create a new account and post the address or QR, I can send you some testXEM.
Sorry, I meant when I was typing in my private key. some letters would be entered and some just show up at all. im using android.
1) the app is NOT running mainnet, so it won't work with realnet addresses (which start with N)
2) private keys only contain numbers 0-9 and letters a-f