Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
sinenomine
on 11/02/2013, 10:42:39 UTC
Hi all,

Not really a Bitinstant noob as I used it a lot back when bank deposits were available.  Heard so many nightmares about the red phone...

Well I made a cash deposit at CVS, gave the identical information on the zipzap pdf, and the guy on the phone confirmed it as  bill payment towards zip zap.  That was 12 hours ago, and there as since been no blockchain activity on the address I posted, there has also been no confirmation email sent.

Is it possibly slower because it was sunday?  When I used to use bank transfers, I would get a confirmation email instantly and then coins would show up about an hour later.

I have the moneygram receipt from cvs as well as the original payment slip pdf.  What information do I need to provide to check the status of my order?

Many thanks.