It IS Bitinstant.
You can call and confirm with MoneyGram and ZipZap to assure your payment went through.
Furthermore, 500USD is not A LOT of money and neither is 1000USD. Especially not from separate transfers three days apart.
Let's keep pushing forward though, here's another typical Bitinstant excuse "Your multiple orders couldn't transact because they were the same value, try making it 2-3$ different next time"..... because that really has anything to do with fraud alerts.
Oh and did I mention entire days wasted in the support process by Charlie asking me for information like my wallet address, that he already fucking has.
sarcasm- YAH GUYS IM TROLLING HERE WITH MY CAPLOCKS. HAHAHA, THIS IS SO MUCH FUN. I REALLY ENJOY COMING ONLINE TO HANGOUT WITH ALL YOU FUCKING PRICKS -sarcasmsarcasmsarcasmsarcasmsarcasmsarcasmsarcasmsarcasm