Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Hey All,
We are having some issues today, the past 4 hours many orders are failing.
No need to post your Order info here yet, we will start processing the orders again overnight.
If in the morning, your order is not filled, let me know your order info.
As usual:
- We refund all fees if we miss the deadline
- We always honor the BTC price at time of purchase.
Thanks
Charlie
Hmm? I just re-emailed you again! PM me your Order info.
Most people here have been replied to via PM. We had both BTCe and Bitstamp most of the day, now both are out and should be filled overnight.
I am getting fed up with this.I bought 200 $ worth of BTC and have been robbed.I know how to use this system.I purchased the BTC through moneygram and zipzap and have never used any other way so i know this is not some newb mistake..No confirmation and NOOO BTC..!!!I waited a few days and now im shit out of luck.
I am not rich so i need my coins.I can even get ahold of anyone in support.I have PM.,ed people on these forums and to no avail! Thanks bitinstant ..(SARCASM.) 
ps this really sucks i thought you guys where pros..I really liked it before this happened .
Dude, you sent me like 4 PM's and posted here twice. I already responded to you, everyone else is having the same issue. Your money is not lost, dont worry.
We are having some issues today, the past 4 hours many orders are failing.
No need to post your Order info here yet, we will start processing the orders again overnight.
If in the morning, your order is not filled, let me know your order info.
As usual:
- We refund all fees if we miss the deadline
- We always honor the BTC price at time of purchase.
Thanks
Charlie
Going on 10 days no response for me. Definitely the last time i'll be using this service.
Hmm? I just re-emailed you again! PM me your Order info.
Hmmm, Is BitInstant staff on vacation? Looks like there have been no replies here for a few days (highly unusual) and also no refilling of reserves (also highly unusual).
Most people here have been replied to via PM. We had both BTCe and Bitstamp most of the day, now both are out and should be filled overnight.
(Reserved)
I am getting fed up with this.I bought 200 $ worth of BTC and have been robbed.I know how to use this system.I purchased the BTC through moneygram and zipzap and have never used any other way so i know this is not some newb mistake..No confirmation and NOOO BTC..!!!I waited a few days and now im shit out of luck.
I am not rich so i need my coins.I can even get ahold of anyone in support.I have PM.,ed people on these forums and to no avail! Thanks bitinstant ..(SARCASM.) ps this really sucks i thought you guys where pros..I really liked it before this happened .
Dude, you sent me like 4 PM's and posted here twice. I already responded to you, everyone else is having the same issue. Your money is not lost, dont worry.