Hey guys,

I created an account to voice my concern. I also am having issues with BitInstant. I sent $105 via MoneyGram ---> ZipZap ---> BTC wallet. I received confirmation emails from ZipZap, and usually BitInstant has my funds available or confirming by the time I get home from sending the money. This was not the case this time. I asked their LiveAgent and he said to look out for it and if the funds weren't there the next night, I'd get a refund.

It's the next night, and I sent an e-mail and got the same response. Wait a night and get back to us. I'm waiting for another reply. It's frustrating because I watched the BTC price fly around from slightly over $26 to slightly under $23 and then back up again. If it drops again before I get my funds, I might not be able to spend them how I intended to and therefore I'll have to make ANOTHER purchase and pay more commissions.

I know $105 is not a ton of money, but I've probably bought more than $4,000 worth of BTC over the last 6 months with BitInstant. I'd hate to lose that relationship.