I am having issues with a transaction which I made through BitInstant yesterday. However, I was not paying attention when filling out the BitInstant form and put my old Hotmail account down which I no longer have access to, so I cannot find my QuoteID.

I have all of the other information regarding the transaction. The Wal-Mart store number where I paid via MoneyGram, all of my personal information which I put onto the forms, the time that the transaction happened, my ZipZap payment slip, my receipts from Wal-Mart which can be scanned and the destination address for my BTC. I can provide all of this information and have already provided it to technical support via email, though I don't even think they have been read.

It has been a day now and my $500 still has not arrived in my InstaWallet. I have emailed BitInstant's technical support and contacted them through the contact form on their website and all I have received is a generic response stating that my issue was forwarded to technical support in order for a manual transaction to be performed. I have called their phone number and all I get is a voice mail. I left a message on the voice mail with my contact information and my issue and I still have not been contacted at all.

Yankee, if you could possibly help me with this issue then it would be much appreciated. I am a college student and I cannot afford to simply lose $500 due to someone else's error or a software bug.