I've been using Bitinstant for months without any problems until this week.

made my deposit on Monday using the same method as always: Bitinstant -> Moneygram/CVS -> bitcoin address.
this usually results in payment within hours. usually before I even get home to check, the money is there.

but this week it's already been days (Monday to Thursday) and my wallet is still empty.
what information do you need from me in order to track down my deposit? I've got my physical receipts + confirmation emails and Payment slip.