Post
Topic
Board Beginners & Help
Re: BITINSTANT IS A SCAM
by
rastaj
on 15/02/2013, 17:27:45 UTC
Yankee, why can't you comment on the horrid customer support when customers use your available resources via the website?

This needs to be addressed for customers to remain customers.

Rastaj,

What horrid customer support?

We have phone support, email support, and not only that, but I personally am on the forums every day helping people in our support thread.

Horrible support?

You placed an order, an error occurred for only a few hours, we processed the order, and you cried scam so you got double your order.

I dont think you are in a place to comment, as you are the one who scammed us.

Charlie

I called your phone number that is on your site over and over...and got some bullshit message saying the phone number was only for emergencies. How the hell is that considered phone support, Chief?

The bottom line is this: You have many unhappy customers. Why don't you publicly address the issues that have been brought forth? It's not that difficult to post something meaningful, instead of quoting all of the complaints and responding with utter denial!