Post
Topic
Board Hardware
Re: The bASIC Refund Tracking Thread
by
repentance
on 15/02/2013, 23:47:49 UTC
Still waiting on one CC refund and 2 BTC refunds from 8th of january.

No refund yet  Sad



Well then you want to get in touch with your CC provider as my refund asked for date was similar to yours maybe a day or two earlier and it has been refunded to my account for weeks. When you do get in touch make sure to mention this was pre-order as the expected date of delivery is when the clock starts ticking for a chargeback not the order date. If it was not so I would have been screwed if I had had to do chargeback as I was over the 90 day limit from my provider when I requested the refund using the order date as the start point.

You can also mention that the company is being investigated for fraud and that several banks have advised people who paid by CC to cancel their cards and get new ones issued.  Where fraud is involved, CC providers will generally waive usual charge-back period limits.