You fail to mention that jasonort plays at Betcoin.ag Casino frequently even after this and is well aware that these are Betsoft rules.  We also speak to him frequently and he very much enjoys the experience at Betcoin Casino over other bitcoin casinos.    

Most of the top casinos feature Betsoft games and you play directly on the casinos servers under their rules and we pay out based on this and are credited on a big win such as this would have been.  It would have been awesome for us from a marketing perspective to announce this win, but it is not a jackpot win within Betsoft's rules as it is a free spin and not a max bet paid round according to Betsoft.  The result would have been the same on any other website.  

jasonort has no problem with Betcoin or our handling of the matter and we have attempted to assist him with whatever we can.