I have been using Xapo for sometime now but was not an active user. I recently thought to get involved in the bitcoin arena and use bitcoins to make purchases..... Believe me guys, I'm quitting the Bitcoin because of Xapo! They have cheated me out of £250. I purchased some bitcoins and was instructed to wire fund to their account. I sent it and they have sent me an email saying purchase cancelled. I have now been inquiring for over 10 days and have sent more than 15emails but nobody is getting back to me. Believe me guys.... STAY AWAY FROM XAPO! They're just another bitcoin scamming site. Send money to them at your own risk. I have contacted their investors as well..... but Xapo are not bothered they have my money:(
For this kind of problem you need to provide proof so that people believe in you
Sorry not say you lied but the way it always used here to prove that it is not nonsense if you manage to convince people here they will help you
I know there are some people here who will help you or you can create a report here
https://bitcointalk.org/index.php?board=83.0