The site is a total scam and a fraud.
They actually pulled the same stunt last July of 2015.
On monday June 20th @9:18 pm EST i place a margin buy order, the order was never executed nor did it register at the according time. I even logged back in 3 hors later after the site came back online after the 2nd round of "maintenance" (cough.....cough) and my order was still not executed, or even on the books. Well hold and behold, the site goes under maintenance AGAIN! and locks everyone out.
Well the following morning when it cones back on line, and a 10% price decline, guess what!!!.......you get the picture.
contacted support and told them they need to cancel that order, because the order i that i placed @9:18 EST
was never executed, the order did not even register giving me no option to cancel it. Long story short, they stole $1200 USD
http://imgur.com/Sf5waYj
http://imgur.com/Vq7UZnj