I have been trying unsuccessfully to get in touch with anyone at Betsoft on jasonort's behalf.

In the meantime we have published a warning recommending that people avoid playing all Betsoft games.

The article is long, so if you want the TLDR version with our reasoning:

1. Documented discrepancies in their progressive jackpot payouts between the same game on different casinos, and even the same game with different coin sizes. Some jackpots appear to be impossible to win.
2. jasonort's experience in not being paid a legitimate progressive jackpot win.
3. The revoking of their Alderney license in 2014.
4. Their RNG audit is worthless because it has a specific disclaimer that says that they did not test the results from any games that actually use the RNG.
5. While looking into this I found that back in 2010 they were busted running a cheating keno game at Absolute Poker that gave players no chance of winning at all. I was unaware of this before now.