I have been in contact with Betcoin.  They should be posting to this thread a public response.  They will support that I hit the 5 yachts on a free spin.  They are caught in the middle of this.  BetSoft is the decision maker in this matter.  They are the ones who need to pay.  As it was explained to me, and I do believe Betcoin, when you play a BetSoft game you are directly connected to their servers.  All wins are paid by them directly to your account at the casino.  All casinos who use their games receive a percentage of player losses.  It works like an affiliate program.  You bring BetSoft the players, and in return receive a percentage of their losses.  Betcoin basically has no control or say in matters like this.  All payouts come directly from BetSoft.  So to all of you out there reading this how can I get BetSoft to pay?