I am an Indiegogo pledger that ordered 2 Cryptosteels 1 year ago and still have not received them. Why are you accepting orders and shipping to new customers when you have had my money for a year?

I have tried numerous times to contact you by way of Indiegogo, the Cryptosteel website and via private message from this site. All without acknowledgement or response.
This is beyond horrible customer service. Please either ship my order or issue me a refund.

Buyer beware.