Dear SpartanBit,

Right now we are one bridge to finish Indiegogo campaign.
We are only the one shipment away to close all pending orders.
All pledged units are ready to ship and it will leave EU on Tuesday 28Jun.
+5 days to reach our storeroom on Toronto and then 5 more days to deliver to our US customers.

We gain over 500% demand for Cryptosteel, and we work days and nights to fulfil the orders.

The main reason why Indiegogo are postponed over others orders is this that:
1. Indiegogo units are customised.
2. most of undelivered orders are from US and Australia - and we are working hard to speed up the shipping process
3. we have a total mess after the the initial orders was lost - and the recovery mode is double-or-triple times harder to finish.
4. I cover all the cost for second shipping, replacement units, additional tax and duty - from those orders listed above.

I belive that Cryptosteel eventually pass a tipping point and we will be able to flow flawlessly soon.

Thank you for your patience.
We can always make a full refund - if you wish. Just let me know.

PS. I try to answer all emails. This is strange that I can not remember your complaint.