Thanks Dooglas, got the PM advice.
Now I need to work out what I'm owed, as I'm now on a new computer.
You can click the 'statement' link once you've logged in to see what the database says you're owed. Hopefully that agrees with what you think you're owed. If not, you can leave notes to me on the claim site to log any additional information about your claim, and can use the document upload form to upload any supporting evidence.