The coin runs on it's own. It functions as it was intended to. I'm sure that if there was an issue crypto zoidberg would show up and take care of it. Cryptonote coins like all other cryptocurrencies are still struggling to find real world usage and a reason to exist.
yes it works, but there's a lot to be done for user-friendliness; installing and syncing the wallet can be fairly difficult to figure out for new users, and the fixes provided in this thread for certain issues with either leave me scratching my head for how anyone would've figured them out on their own.