Op, you didn't say what you were doing with your bitcoins you stored on your Xapo account?
I am asking, because online wallet services are known for monitoring EVERY single transaction and bitcoin flow.
Every incoming/outgoing transaction is checked. I am not exactly familiar with Xapo and their ToS.
But I know for a fact that if you gambled with your BTC and use for example Coinbase wallet your account will be frozen as well.
So this - or other 'suspicious' activity is most likely the reason your account is 'blocked'.
That are mined Coins which i directly load uppon the Xapo Debit Card from the miningcz pool.
No Gambling, no Mistakes Just XAPO!
This is akward. Now XapoJessie asks in the Thread for your Email account from XAPO

Berally legal

Anyways this is a lier. Ive just given the proof of resitance id and so on long time ago to get my card, and i also verfiied it to get unlimited transactions.
GUYS IAM REALLY CLEAR! THIS IS A SCAM, WHICH WILL HOLD YOUR BALANCE AND DONT REPLY ON PROTEST TICKETS!
DONT LOOSE YOUR MONEY ON THE SCAM! BE AWARE YOU HAVE BEEN WARNED!just an idea.
you use ur real ip-adress, email, id, widdraw from an atm with an inbuild facecam, or whatever and your country has a law that you need to pay taxes on mining. like here by me.
may they get forced to lock the account if its not a registered wallet for a real company.
I also bet that some (real legit) companys from europe need to work together with the governments.