I'm not a Namecheap customer
"A Bitcoin Faucet is nowhere near a kind of Bitcoin mining at all. A faucet donates small amounts of Bitcoins to newcomers. I'm not in violation of the AUP because I'm not doing anything related to bitcoin mining." If they persist ask them to pass to someone who actually understands Bitcoin. I would literally say that.
I took a look at the "Terms of Service" and the "Acceptable Use Policy" posted on the namecheap website, and I don't see anything that would prohibit faucets or bitcoin mining.
Did they provide you with an attachment in the email with evidence that the activity is prohibited?
Perhaps, take the word "faucet" off your website and let them know that you've changed the site. Tell them it is no longer a "faucet", and that now it is just a simple "pay-per-click" advertising site?
Bitcoin mining ("bitcoin miners") is forbidden by the AUP, I also took a while to see where Bitcoin was referenced:
https://www.namecheap.com/legal/hosting/aup.aspx
I would not follow the approach of saying it's not a "faucet" anymore, Namecheap is the one that has to end with their bullshit
"A Bitcoin Faucet is nowhere near a kind of Bitcoin mining at all. A faucet donates small amounts of Bitcoins to newcomers. I'm not in violation of the AUP because I'm not doing anything related to bitcoin mining." If they persist ask them to pass to someone who actually understands Bitcoin. I would literally say that.
I took a look at the "Terms of Service" and the "Acceptable Use Policy" posted on the namecheap website, and I don't see anything that would prohibit faucets or bitcoin mining.
Did they provide you with an attachment in the email with evidence that the activity is prohibited?
Perhaps, take the word "faucet" off your website and let them know that you've changed the site. Tell them it is no longer a "faucet", and that now it is just a simple "pay-per-click" advertising site?
https://www.namecheap.com/legal/hosting/aup.aspx
I would not follow the approach of saying it's not a "faucet" anymore, Namecheap is the one that has to end with their bullshit