Re: Official Newbie BitInstant Support Thread (Active Customer Support)

Quote from: crazylikeafox on February 21, 2013, 12:47:12 AM

Quote from: alir on February 21, 2013, 12:23:37 AM

I was under the impression your weekend problems were resolved at this point.
Please take your site down if you cannot process payments.
There is no need to continue accepting peoples money if your service is in shambles.

Site is now down entirely. I'm guessing they are in Costa Rica by now

. These are not technical issues, they are financial. Whether they are waiting on a payment from CashPayment.com, or have just run off with the cash, I don't know. But it's quite clear that they are out of Bitcoins to send and reserves at the various exchanges. That is why they aren't sending transactions out.

I thought they vanished too but I was ignorant and did not include my order information in my support request.
I sent it out and my payment has been processed. Wasn't instant, but still faster than anything else out there given the situation.

Great work, Charlie.