Someone (not me) is soaked on interest and asks you to fix the root cause (admitting it was their own fault in part) and you respond that they are "too lazy" to reserve funds like they "should have."

The same question comes up over and over again and respond that you are "tired" of it.  Then proceed me accuse me purposely distorting the issue when I am only trying to help.

You complain that people only post when things go wrong.

You ignore posts/large parts of posts you don't like.

And all of this is just from the last week.

Telling people that everything is their fault and insisting you can't change anything because the system works perfectly and it is just the users who don't understand it is not being helpful by anyone's definition and is being rude by most people's.  I have previously defended you against criticism saying you "have no clue what you are doing and act like a child."  Unfortunately, I now understand where that criticism was coming from.  I still LOVE the system and I still think you and Raphael are very honest people, but I am starting to lose confidence in your abilities to actually run the business.