If you go off information that you got in the trollbox, you can be pretty sure its inaccurate. for years people thought I was a fat broke mexican because of donk4u.
So, you're saying that you're not Mexican?

Honestly, none of the information that is posted in the trollbox is trustworthy, but neither are statements from any other anonymous player (such as yourself) from an anonymous poker site who is posting anonymously on a Bitcoin forum. That's why it's important that management make a statement in this forum, on their website, or somewhere else publicly accessible about what's going on. Right now, everything is just speculation and rumors. Sure, maybe some admin said something in the trollbox, but since they don't have chat logs anymore, how would anyone know 5 minutes later after it scrolled off the top of the chat buffer?
Also, just because they're not on here making public statements does not mean that they don't hear the complaints, and every one of your concerns has been addressed in the main chat in seals, multiple times. They know they fucked up by not running the 20k krillroll and have already said that they will run one soon with ample notice.
Wait, now you're saying that the trollbox
is an accurate source of information?
I was told on the 27th in the trollbox that they would have the krillroll situation straightened out in some form within a week, but it's going to take a small miracle for them to make that deadline now. I also heard that they're rescheduling the 20k krillroll in the trollbox, but it's still not on the tournament schedule. Moreover, they haven't made any announcement about when it's scheduled, or even what the schedule is to reschedule it. They're using weasel words like "soon" instead of having enough basic integrity to take ownership of the problems they've created in the past week, explain how they intend to address them, and on what timeline. Their silence speaks volumes.